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Help & Support

Frequently Asked Questions

Everything you need to know about using BuildMyHabitat and building safe habitats.

General

Yes! BuildMyHabitat is completely free to use. We don't charge any fees. We earn a small commission when you purchase products through our Amazon affiliate links, but this doesn't cost you anything extra.

Yes. Some product links are affiliate links, which means we may earn a small commission at no extra cost to you. This supports ongoing guide updates, product reviews, and builder improvements.

Prices are estimates based on current Amazon listings. Actual prices may vary slightly, and Amazon prices can change. We recommend checking the final price on Amazon before purchasing. We update prices periodically, but for the most current pricing, always check Amazon directly.

No! You can use our builder to create your shopping list and then purchase items from any retailer you prefer. The Amazon links are just for convenience - you can find the same products at pet stores, specialty shops, or other online retailers.

Yes! You can save your build by clicking the bookmark icon on your summary page. Saved builds are stored locally in your browser and can be accessed from the 'My Builds' page. You can also share your build by clicking the share button - the URL contains all your selections, so anyone with the link can see your exact configuration.

Yes. The builder is designed to help you avoid common mistakes, but it does not replace responsible learning. Read species-specific guides, verify environmental targets, and stay current with published husbandry guidance.

Safety & Restrictions

We block products when they conflict with published husbandry guidance and conservative safety rules. Examples include calcium sand, reptile carpet, and undersized enclosures. These items are flagged to reduce avoidable welfare risks.

No. Restrictions are part of the builder's conservative safety model. If an item is blocked, choose a safer alternative from the recommended options and review the linked educational guidance.

Unregulated heat sources can reach temperatures over 150°F and cause severe burns. Every heat source MUST be connected to a thermostat - this is non-negotiable for reptile safety. It's the #1 cause of reptile injuries in captivity.

BuildMyHabitat is not a veterinary service. Our recommendations are based on published husbandry research, welfare standards, and conservative safety rules. Always consult a qualified reptile, aquatic, or exotic animal veterinarian for medical concerns.

No tool can guarantee safety in every situation. The builder is designed to flag common unsafe products and incompatible setup choices, but your animal's health still depends on correct setup, maintenance, and ongoing observation.

Reptile carpet can trap waste and bacteria over time and may snag nails or claws. We use a conservative hygiene-first standard and recommend safer substrate options based on species and setup goals.

Optional. You can use it as a checklist and buy from any retailer. The list is meant to help you avoid missing essentials and incompatible combinations.

Using the Builder

Beginner mode restricts potentially risky items (like loose substrates for geckos) to prevent common mistakes. Experienced mode unlocks all options for keepers who understand proper setup and monitoring. Both modes enforce critical safety requirements.

Yes! On the summary page, click 'Edit Configuration' to go back and modify your selections. You can change any item at any time before purchasing.

If a product link doesn't work or the item is out of stock, you can search for similar products on Amazon or check other retailers. Look for products with the same specifications (size, wattage, etc.) to ensure compatibility.

Our builder automatically checks compatibility. If there's a conflict, you'll see a warning message. For example, we'll warn you if you select a high-flow filter for a betta (they prefer gentle flow) or if you're missing required items.

Products & Recommendations

We recommend products that meet safety standards, are appropriate for the species, and are readily available. We prioritize safety and welfare over brand names. You can substitute similar products as long as they meet the same specifications.

Sometimes, but not always. Price doesn't always indicate quality, but some cheap products cut corners on safety. For critical items like heaters and thermostats, we recommend reliable brands. For decor and accessories, you have more flexibility. Always prioritize safety over savings.

Yes, we periodically review and update our product database. If you notice outdated information or broken links, please let us know. We're always working to improve our recommendations based on new research and product availability.

We're always open to product suggestions! If you've found a great product that meets our safety standards, we'd love to hear about it. However, we only add products that we've verified for safety and compatibility.

Care & Maintenance

Habitats don't need frequent updates, but you should replace worn items, upgrade as your pet grows, and refresh enrichment items periodically. Check our Care Sheets for specific maintenance schedules for each species.

If your pet outgrows their enclosure, you'll need to upgrade. Our builder shows minimum and recommended sizes. It's always better to start with a larger enclosure if possible, as it provides better welfare and reduces the need for upgrades.

No, our price estimates don't include shipping costs. Amazon Prime members get free shipping on eligible items. Shipping costs vary by location and item size. Check Amazon for final shipping costs.

Great! You can skip items you already own in the builder. Just don't select them, and they won't be added to your cart. Make sure your existing items meet our safety standards - check the tooltips for requirements.

Still Have Questions?

Check out our Care Sheets, Common Mistakes page, or Research articles for more detailed information.